Formerly known as Tamworth Family Support Service (TFSS)

Privacy Information

Sora respects the protection of personal information and privacy rights of all individuals and is committed to ensuring that the Board of Directors, all managers and employees working at Sora comply at all times with their obligations under the Privacy Act 1988 (Cth) and the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth), including the Australian Privacy Principles 2014 and the Privacy and Personal Information Protection Act 1998 No 133 (NSW).

Our Privacy and Confidentiality Policy summarises the standards of privacy and confidentiality applicable at Sora. It is to be used as a guide by managers and employees to set up and maintain systems and procedures that promote ethical and professional conduct.

To view our Privacy and confidentiality policy please see the Policies page.

Cookies

What is a Cookie?

A cookie is a small text file that is placed on your device (such as your computer, tablet, or smartphone) when you visit a website. Cookies allow the website to recognise your device and store certain information, such as your preferences or actions, for a specific period. Cookies do not contain personal information, but they can help improve your browsing experience by remembering your settings and preferences.

What Types of Cookies Are There?

There are several types of cookies that websites can use, including:

  1. Strictly Necessary Cookies: These are essential for the operation of the website and allow basic features such as page navigation, secure login, and access to areas of the site.
  2. Performance Cookies: These cookies collect information about how you use a website, such as the pages you visit or any errors you may encounter. They help us improve the performance of the website.
  3. Functionality Cookies: These cookies allow the website to remember your choices (such as language or region) and provide enhanced, personalized features.
  4. Targeting or Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an ad and to measure the effectiveness of advertising campaigns.
  5. Third-Party Cookies: These cookies are set by a domain other than the one you are currently visiting. They are often used for analytics, advertising, or social media integration.

How Cookies Are Used

Cookies are used for a variety of purposes to enhance your experience when visiting our website, including:

  • Remembering your login credentials and preferences to make future visits more convenient.
  • Analyzing website traffic and user behavior to improve functionality and content.
  • Delivering personalized content and advertisements based on your interests and interactions with the site.
  • Enhancing site security and ensuring smooth website operation.

How to Block or Delete Cookies

If you prefer not to have cookies placed on your device, most browsers allow you to control or block cookies through their settings. You can manage your cookie preferences by:

  • Blocking Cookies: You can set your browser to block all cookies or block specific types of cookies.
  • Deleting Cookies: You can delete cookies that have already been stored on your device.

Please note that blocking or deleting cookies may impact your user experience, and some features of the website may not function properly without them. To find out more about how to manage cookies, refer to your browser’s help section.

For more detailed instructions on how to manage cookies for specific browsers, you can visit the following links:

 

For other Sora policies and important documents please see the Policies page.